Frequently Asked Questions
Everything you need to know about shipping your vehicle with Auto Rocket.
Northwest ↔ Texas — Both Directions Are Core Service
Auto Rocket operates and markets this corridor in both directions. Southbound means Northwest → Texas. Northbound means Texas → Northwest. Customers can request pickup and delivery at appropriate locations along the transportation corridor in either direction.
Examples include Seattle → Houston, Seattle → Dallas, Portland → Houston, Boise → Dallas, and other appropriate corridor movements.
Examples include Houston → Seattle, Dallas → Seattle, Houston → Portland, Dallas → Boise, and other appropriate return-lane movements.
Appropriate along-corridor locations may include Washington, Oregon, Idaho, Utah, Wyoming, Colorado, Oklahoma, New Mexico and Texas. Service depends on the actual shipment, commercial access and current truck routing.
How much does it cost to ship my vehicle?
Your price depends on the route, vehicle size/weight, and transport dates. Get an instant quote online — deposit secures your rate, balance is due at delivery. No tax, no hidden fees.
How do I get a quote?
Enter your pickup and delivery location, your vehicle, and your first available date on our quote page. A ZIP code is enough to start; a full address helps us book faster.
Do you ship outside the Northwest and Texas?
Our specialty is the Northwest ⇄ Texas corridor. For other routes, enclosed transport, or specialized moves, we may be able to arrange a qualified third-party carrier through our network — submit a Special Transport request.
When will my vehicle be picked up?
Most vehicles are picked up within approximately 1–5 business days of your first available date. Dates are estimated until confirmed; we coordinate ahead and keep you updated.
How long does delivery take?
Transit time varies by route and schedule. We provide an estimated window at booking and confirm as your dates approach. We don't guarantee an exact day unless our team confirms it.
What payment methods do you accept?
The deposit is paid online by credit or debit card. The remaining balance is due at delivery by cash, Zelle, or Cash App.
Can I put personal items in the vehicle?
Up to 200 lbs is free. 201–500 lbs adds a $200 flat fee and must be declared. Items must be secured, below the window line, and legal. Vehicle cargo coverage may not cover personal belongings.
Do you transport non-running vehicles?
Yes, when appropriate loading assistance (forklift or flatbed) is available. The customer is responsible for those loading/unloading costs; we can help locate a provider.
Do I need to be present at pickup and delivery?
You or another adult 18+ must be available to release/receive the vehicle, review its condition, sign the Bill of Lading, and handle keys — unless alternate arrangements are approved.
Is my vehicle insured during transport?
Assigned transportation providers maintain applicable cargo coverage. Specific limits and exclusions are governed by the carrier's policy; we can provide details on request.